top of page

Telehealth / Online Services

Emma is experienced in providing online and telephone sessions and welcomes appointments.

Online EMDR therapy and Clinical Supervision can allow you to focus on areas of your life you'd like support with from the comfort and privacy of your own environment. These sessions can be provided at an agreed time that fits your lifestyle, time commitments and geographical constraints.


For Therapy and Supervision, telephone and online appointments are conducted in exactly the same way as a face-to-face consultation.

All you need is a computer, a reliable internet service, and a private uninterrupted space where your conversation will not be overheard, in which to hold your therapy or supervision session. 
You may want to consider deleting call history off your device to also ensure privacy.
Certain platforms are recommended over others as they offer automatic encryption (conversion of video to code), these include Zoom and (for online therapy).

Fees for sessions are charged at the same rate as face-to-face appointments.

EMDR Teletherapy and Online Sessions 

Research about the effectiveness of Online EMDR therapy has increased since the global Pandemic has increased our need to continually adapt to this new environment.


Emma will talk through the risks, limitations and benefits and the preparation for optimal EMDR online or Teletherapy. 


  • Emma will complete the EMDR suitability checklist with you.

  • You will have likely already undertaken EMDR processing with Emma before undertaking EMDR online.

  • It is important you are able to stay in your window of tolerance during processing, and so in order to safely engage in EMDR online, you would have already experienced this in previous processing within sessions with Emma.



  • For future template you would have already successfully processed your memory.

  • For stabilisation and resourcing techniques, using slow eye movements, you would already have a good understanding of EMDR and how the AIP model works.



  • A willingness to engage in a therapeutic method as agreed with Emma- either online and/or teletherapy.



  • You will already have an agreed plan with Emma regarding in which situations she as your therapist can contact your support person and/or health professionals and/or crisis response people. This applies to online and teletherapy too.

  • You agree to utilise supports such as ‘Need to talk? #1737’ as required

  • You will have established grounding methods with Emma, that you can utilise if required.

  • You know to utilise your STOP signal. 

  • If the online or teletherapy gets cut off during an emotionally intense time, and you can’t reconnect, Emma will contact you by phone, or, if that fails, will contact your supports as agreed.

Please be aware: Emma does not provide crisis services. As such Emma does not provide Telehealth sessions in situations where a person’s life may be in danger through self-harming behaviour, harm from others or where there are concerns about the well-being of a child under 16 years of age.

In addition severe and enduring psychiatric presentations that require secondary services/ a multidisciplinary team approach such as psychosis, or where the person’s life may be in danger - are not suited to online counselling or therapy.

If you are worried about the safety of yourself or others please call:

 111 in NZ   

There is a list of recommended helplines and resources on the last page of this website.




bottom of page